How does PlatenFlow price its software?
One plan, priced per shop. PlatenFlow Base is $175/mo and includes the complete production engine from order intake through shipping, with DTG and DTF included. Add only what your shop needs: each of the 11 modules is $25/mo. A shop running every module pays $450/mo. No tiers, no forced upgrades, never per station or per user.
Do you charge per station or per user?
No. PlatenFlow Base is priced per shop at $175/mo. Run it on every computer, tablet, phone, and warehouse monitor you own for the same price. Users and production stations are unlimited — add an operator tomorrow and your bill doesn’t move.
What’s included in the base plan, and what’s a module?
PlatenFlow Base ($175/mo) includes core order management, multi-store order sync, piece-level barcode tracking, live production status, production routing, station scanning, quality control, reprints, bin consolidation, shipping workflows, core reporting, and DTG and DTF production — with unlimited users and stations. Modules ($25/mo each) add capabilities as your shop grows: decoration methods (Embroidery, Screen Print, Spangle, Sublimation, Vinyl / Puff, Laser), operations (Warehouse Inventory, Partner Shops, Advanced Reporting), and integrations (Open API & Webhooks, CRM Sync). All 11 modules together are $275/mo, so a fully loaded shop pays $450/mo.
Is there a setup fee?
Setup is optional. If you’d like us to handle it, done-for-you setup is $150 one time — we install PlatenFlow, connect your stores and order sources, configure your decoration methods and stations, connect scanners and supported printers, set up routing, and get your shop ready to process orders. You’re welcome to set things up yourself instead.
Does PlatenFlow integrate with Brother GTX printers?
Yes. PlatenFlow uses the Brother GTXproCMD SDK to send jobs directly to GTX, GTXpro, and GTXpro Bulk printers over your local network. Platen positioning, magnification, ink volume, and print method (DTG, DTF roll, DTF cut sheet) are all handled natively. No more manual ARXP file shuffling between machines.
Does it work with Kornit, Roland, or Epson DTG printers?
Yes. PlatenFlow uses hot-folder dispatch for Kornit (via Konnect/HD6 RIP), Roland VersaWorks, and Epson F-series. The same architecture supports Fiery, sublimation RIPs, and any system with a watch folder.
Can PlatenFlow be self-hosted?
Yes. PlatenFlow ships as a self-hosted Electron app that runs on a single Windows or Mac computer in your shop and serves the rest of your stations over your local network. Cloud-hosted is also available. Your data stays on your hardware unless you opt into cloud.
How long does setup take?
Most standard setups can be completed quickly. Shopify, ShipStation, and Stripe connect through one-time API key entry, and rules engine setup typically takes 2–4 hours depending on shop complexity. Prefer to hand it off? Done-for-you setup is $150 one time.
How does PlatenFlow handle multiple Shopify stores?
PlatenFlow Base includes multi-store order sync, with separate routing rules per store. Orders sync bidirectionally — address edits in Shopify propagate to PlatenFlow and out to ShipStation automatically.
What decoration methods does PlatenFlow support?
DTG (direct-to-garment via Brother GTX SDK), DTF (direct-to-film via Roland VersaWorks or Fiery AutoLoad hot folder), screen printing (ink recipes + screen inventory), embroidery (DST handoff to ZSK / Tajima / Barudan / Melco), sublimation, plus patches, foil, laser, puff, and UV-DTF.
Which suppliers does PlatenFlow integrate with for ordering blanks?
S&S Activewear and SanMar are integrated with two-gate validation in the Supplier Cart workflow. Real-time inventory and order placement supported.
How does barcode scanning work? Do I need a hardware scanner?
No specialty hardware needed. PlatenFlow’s mobile scanner runs on any phone or tablet with a camera via html5-qrcode. USB or wireless barcode guns also work. Operators scan, the queue advances.
What if I’m locked into a contract with my current vendor?
Many shops run PlatenFlow in parallel with their existing software during the wind-down of their current contract. Migration is free, we’ll help map your data, and you can switch fully whenever you’re ready.
Can I migrate my data from Linx or another system?
Yes. PlatenFlow includes migration scripts for Linx (including the alt-piece-number cross-reference so Linx barcodes still scan). For other systems, we work with you directly to map your data. Migration is included — not an add-on charge.
Do you offer a free trial?
Yes — the free sandbox is the trial. At demo.platenflow.com you can explore PlatenFlow and test the full workflow end-to-end without affecting any real production data, no signup required. It runs a seeded production day and resets nightly, so you can click around and try everything before you subscribe.