How does PlatenFlow price its software?
PlatenFlow is priced per shop across three tiers: Starter $149/mo, Core $349/mo, and Pro $549/mo. Never per station, never per user. Annual billing saves roughly 17% (two months free).
Do you charge per station or per user?
No. PlatenFlow is priced per shop. Run it on every computer, tablet, phone, and warehouse monitor you own for the same flat price. Add an operator tomorrow and your bill doesn’t move.
Does PlatenFlow integrate with Brother GTX printers?
Yes. PlatenFlow uses the Brother GTXproCMD SDK to send jobs directly to GTX, GTXpro, and GTXpro Bulk printers over your local network. Platen positioning, magnification, ink volume, and print method (DTG, DTF roll, DTF cut sheet) are all handled natively. No more manual ARXP file shuffling between machines.
Does it work with Kornit, Roland, or Epson DTG printers?
Yes. PlatenFlow uses hot-folder dispatch for Kornit (via Konnect/HD6 RIP), Roland VersaWorks, and Epson F-series. The same architecture supports Fiery, sublimation RIPs, and any system with a watch folder.
Can PlatenFlow be self-hosted?
Yes. PlatenFlow ships as a self-hosted Electron app that runs on a single Windows or Mac computer in your shop and serves the rest of your stations over your local network. Cloud-hosted is also available. Your data stays on your hardware unless you opt into cloud.
How long does setup take?
Most shops are running production through PlatenFlow within 24 hours of install. Shopify, ShipStation, and Stripe connect through one-time API key entry. Rules engine setup typically takes 2–4 hours depending on shop complexity.
How does PlatenFlow handle multiple Shopify stores?
Starter supports 1 Shopify store. Core supports up to 3 stores. Pro supports unlimited Shopify stores with separate routing rules per store. Orders sync bidirectionally — address edits in Shopify propagate to PlatenFlow and out to ShipStation automatically.
What decoration methods does PlatenFlow support?
DTG (direct-to-garment via Brother GTX SDK), DTF (direct-to-film via Roland VersaWorks or Fiery AutoLoad hot folder), screen printing (ink recipes + screen inventory), embroidery (DST handoff to ZSK / Tajima / Barudan / Melco), sublimation, plus patches, foil, laser, puff, and UV-DTF.
Which suppliers does PlatenFlow integrate with for ordering blanks?
S&S Activewear and SanMar are integrated with two-gate validation in the Supplier Cart workflow. Real-time inventory and order placement supported.
How does barcode scanning work? Do I need a hardware scanner?
No specialty hardware needed. PlatenFlow’s mobile scanner runs on any phone or tablet with a camera via html5-qrcode. USB or wireless barcode guns also work. Operators scan, the queue advances.
What if I’m locked into a contract with my current vendor?
Many shops run PlatenFlow in parallel with their existing software during the wind-down of their current contract. Migration is free, we’ll help map your data, and you can switch fully whenever you’re ready.
Can I migrate my data from Linx or another system?
Yes. PlatenFlow includes migration scripts for Linx (including the alt-piece-number cross-reference so Linx barcodes still scan). For other systems, we work with you directly to map your data. Migration is included — not an add-on charge.
Do you offer a free trial?
Yes. The live demo at demo.platenflow.com is free, requires no signup, and runs a full seeded production day end-to-end. It resets nightly so you can click around without worrying about breaking anything.